Top Frequently Asked Questions
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Is the commentary available in my language?
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What time do tours start and how often do the buses run?
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Where can I start the tour?
Where can I buy a ticket for the tour?
You can purchase tickets either on this website or on the bus.
Is the commentary available in my language?
Pre-recorded commentary is available on most buses in the following languages:
- English
- Korean
- Mandarin Chinese
- Japanese
- German
- Italian
- French
Read more on our Tour Commentary page.
What time do tours start and how often do the buses run?
Please visit our Service Information page for up-to-date information on tour start times, duration and frequency.
Where can I start the tour?
You can hop on and hop off the tour from any stop. To find the closest stop to you, please visit our Find A Bus Stop page.The official starting location for all our tours is Stop #0, Suntec City Tourist Hub. Here you can speak to staff if you have any questions, change to different tour lines, or purchase attraction tickets.
More Questions & Answers
Do I need to choose a date for my tour?
Yes – when you book, you will need to select the date you’d like to hop on the bus. If you’re touring with us for more than one day, your ticket must be used across consecutive days, and the date you select at time of booking should be the first day of your tour. Some tours also require you to select a time of travel, to secure your seat. If your ticket has extra inclusions, you may also need to book dates and times for these inclusions after your purchase is complete via our Booking Portal. For more information, please see the instructions on your booking confirmation email.
Tell me about Big Bus Tours Singapore
Welcome to Big Bus Tours Singapore! We're proud to offer exciting sightseeing tours of Singapore on our open-top double-decker buses, and we bring bus-loads of sightseeing passion and expertise with us!
Hop on with us to discover Singapore's famous landmarks and attractions, like Gardens by the Bay, Helix Bridge, Marina Bay Sands and more. You can explore the city via 2 different tour routes, and hop on and hop off the buses from over 30 different stops. Feel free to sight-see at your own pace, or simply stay on board for your entire tour - we'll show you the sights with ease while you relax in comfort.
Hop on with us to discover Singapore's famous landmarks and attractions, like Gardens by the Bay, Helix Bridge, Marina Bay Sands and more. You can explore the city via 2 different tour routes, and hop on and hop off the buses from over 30 different stops. Feel free to sight-see at your own pace, or simply stay on board for your entire tour - we'll show you the sights with ease while you relax in comfort.
What can I see and visit?
Our tours pass Singapore's must-see landmarks, travel through its most exciting neighborhoods, and stop at its most popular sightseeing destinations. While on board with Big Bus Tours, you'll see iconic structures like the Marina Bay Sands hotel, Singapore Flyer, Helix Bridge, Raffles Hotel, Gardens by the Bay, and more. You'll enjoy top-deck views of the hustle and bustle of Orchard Road, Chinatown and Little India, and you'll soak up the lush ambience of the Botanic Gardens and Sentosa Island. And that's just scratching the surface. For further inspiration on what to see and do while you're in Singapore, please visit our Discover Singapore page.
Is there a discount available for groups?
Yes, discounts are available for groups of twenty or more. For more information on groups sales please contact us.
What time are the first and last buses?
Please visit our Service Information page for up-to-date information on the first and last bus times.
Is it possible to hire one of the open-top buses for a private event?
Yes, buses are available for private hire. Please have a look at our Private Hire page to find out more or contact us to discuss your requirements.
How will I know where to get off?
The commentary or guide on your bus will announce the next stop before the bus arrives at the stop. You can also use our app, which offers real-time bus tracking, allowing you to see where buses are at on the route.
On which days does the tour operate?
Big Bus Tours Singapore operates every day except Chinese New Year's Eve. On rare occasions, our service may be affected by events outside of our control. Please check our Service Information page for up-to-date service information.
What is the child ticketing policy?
Child tickets are available for children aged between 3 and 12 years. All passengers aged 15 years and under must be accompanied by an adult. Children aged 2 years and under may travel free of charge. Strollers and pushchairs must be folded and stowed on the lower deck.
Are buses wheelchair accessible?
Yes, we operate some wheelchair accessible vehicles with lifts that can accommodate wheelchairs. Please contact us 48 hours prior to your planned tour commencement so we can make arrangements for a suitable vehicle to be available at the time and location required. If you require a different accommodation, please also contact us 48 hours prior to your planned tour commencement so we can make arrangements for an accommodation. Please note that passengers with mobility impairments may not be able to access the upper deck on our buses, and we cannot guarantee the accessibility of the various attractions along the tour.
How can I find the stop nearest to me?
Easy! Just check out our Find A Bus Stop page.
You can also download the FREE Big Bus Tours app - this will show you the nearest stops, and it offers real-time bus tracking! Don’t forget you’ll need to enable location services and data on your mobile device to use these features of the app (please speak with your mobile / cell provider regarding data roaming costs).
You can also download the FREE Big Bus Tours app - this will show you the nearest stops, and it offers real-time bus tracking! Don’t forget you’ll need to enable location services and data on your mobile device to use these features of the app (please speak with your mobile / cell provider regarding data roaming costs).
I bought the ticket but it’s for someone else. It has my name on it, is this ok?
You're all set! Simply show your voucher(s) to any on-street Big Bus Tours staff member. They will scan the QR code on your e-voucher, and hand over your yellow Big Bus Tour tickets. Don't lose these - they're like gold (cash) and cannot be replaced.
Where does the tour end?
All our Big Bus Tours Singapore lines operate on a circuit that begins and ends at the Suntec City Tourist Hub (Stop #0), located near Raffles Hotel and the Singapore Flyer. You are welcome to end your tour by hopping off at any of our stops (unless it’s a panoramic ‘non-stop’ tour). Check out our Find a Bus Stop page to see our routes and stops, or download the FREE Big Bus Tours app to see routes, stops, nearby landmarks and attractions, and track bus locations in real-time.
Can I bring my pet?
No pets are allowed on board the bus, except service animals.
Can I bring food and drink?
Food or alcohol is not permitted on board the bus. Non-alcoholic drinks in screw-top bottles are permitted.
Can I change the date (and time) of my bus tour?
Yes. If you have a ticket that's 'fully flexible' you can change the date (and time) of your bus tour booking without charge. To make the change, please contact us.
If you don't have a 'fully flexible' ticket, we can still change the date of your bus tour, but please be aware that charges may apply.
If you don't have a 'fully flexible' ticket, we can still change the date of your bus tour, but please be aware that charges may apply.